Help
Some of our most frequently asked questions relating to finding a counsellor can be found below. If you can't find the answer to your question here, please have a read through our frequently asked questions about counselling or fill in the form below to contact us.
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Can the Society recommend a counsellor for me?
As a membership body we cannot recommend a specific counsellor but by choosing a National Counselling Society member you can be assured that they are insured and they agree to abide by the Society’s Code of Ethics.
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Can I speak to a counsellor if I phone the Society?
The team of people who work at the Society provide advice and support to all of our members but they are not able to offer counselling services. If you want to speak to a counsellor please contact one of our members who are all qualified and experienced. You can also speak with your GP who can advise you.
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I have found an advert for a counsellor in the local phone directory – why are they not on your therapist listing?
There are a number of different professional membership organisations in the UK. It is a good idea to check with the counsellor you have found that they belong to a professional organisation. You can then check that organisation on the website and check that its members have professional insurance and abide by a code of ethics.
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My counsellor says they are a member of the National Counselling Society but I cannot find their name on the therapist listing
Please contact the Society and we will check our membership files and be able to confirm this with you. There may be a simple explanation but if a counsellor is incorrectly claiming to be a member of the NCS we will certainly address this.
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